This can also help you identify potential issues when users are unable to make or sustain calls with the Teams or Skype clients. We test every one of these to ensure that there aren’t any network configuration issues that could block you from making calls from a particular location, as well as to be able to alert you when a service endpoint is unavailable. Each one of these endpoints is defined by an IP address, port and protocol that your Teams and Skype clients may need to access. In addition to performance monitoring, each time we do a check we also test network connectivity to a variety of calling service endpoints that Microsoft uses in the region your agent is deployed. As always though, you can set up these notification thresholds on a location by location basis to match the network performance characteristics of each one of your different deployment areas. The notification values we start with are pre-configured for the minimum performance requirements recommended by Microsoft. The agent now has new features that will monitor call quality metrics for things like:Īs always with our agent, from each different location you can choose notification thresholds for these different call quality metrics, as you see here:
This package of features is now included with our Distributed Probe and Diagnostics agent, which we allow you to install in as many different geographic locations as you like. Today we are announcing a new set of features for monitoring Microsoft Teams and Skype for Business call quality at Office365Mon.Com.
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